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Pathways to Community Living in Illinois

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Quality Eligibility Housing QOL MCO Incidents Process/Forms Training Webapp Webinars FAQ/Info

DDD TC Individual Service Coordination (ISC) Staff Required Training

MFP transitions are facilitated by specially-trained transition coordinators (TCs). Once trained, MFP transition coordinators are ready to assist nursing facility residents to move into an appropriate community-based setting. The required training courses for DDD TCs are listed below.

Who should take these courses: MFP DDD TCs and back up TCs and TC Supervisors.

Required courses are highlighted in blue. Courses can be repeated if desired.

Course Title to Enroll in Required Download the PowerPoint Slides Related Resources to Explore

1 Overview of MFP/Pathways to Community Living

Complete On click4course


Intro to MFP Goals, Benchmarks, Quality Assurances, and Managed Care Coordination

PowerPoint Slides: MFP Overview

DDD MFP TC Training Part 2: ISC Pre-Transition Processes

Complete On click4course


Outreach, Enrollment, Assessment, Mitigation Planning, Follow-up and Monitoring and Evaluation plus Transition Coordinator Roles

PowerPoint Slides:Pre-Transition Processes

DDD MFP TC Training Part 3: ISC Post Transition Processes

Complete On click4course


Types of critical incidents and how they are reported as well as description of the Mortality review process.

PowerPoint Slides: Post-Transition Processes

Critical Incident Policy and Process


Step 1: Watch This Video

[Right click and Save as...]

Step 2: Return this signed signature page to after you have watched the training video.


Required for all who need access to WebApp.

PowerPoint Slides: DDD TC WebApp

4 Quality of Life (QoL) Survey Training

Step 1: Watch This Video

[Right click and Save as...]

Step 2: complete Click4Course quiz

Enroll in course "4 Quality of Life (QoL) Survey Training".

Step 3: Submit your Click4Course completion certificate to to validate QOL training.

Required for all who will be administering the QOL survey.

About QOL. When, how, and why it is administered.

PowerPoint slides: QOL

QOL Web Page

Contact with questions about the Quality of Life survey

Staff Survey Recommended We kindly ask all new MFP TC staff to complete a survey and submit to Survey (pdf)

Note: To gain access to the WebApp, all MFP DDD ISC staff must complete all of the required training courses. Additional training may be required by DHS DDD. QOL training is also required.

How to Complete the Training Sessions

All trainings are completed online: